Hyatt Ziva Cap Cana, Punta Cana
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Hairdresser
- Coffee shop
- Fireplace
- Smoke detectors
Sports & Fitness
- Fitness centre
- Canoeing
- Billiard tables
- Yoga class
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Water slides
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
When I arrived, the room wasn't 100% clean, with hair in the shower and bird droppings on the balcony, but the staff quickly addressed the issues. Despite this, the room was super comfortable. The service was top-notch, with extremely friendly and helpful staff, although not everyone was as welcoming. The location was perfect for catching the sunrise without any airport noise. The dining experience offered a wide variety of options, including keto and paleo choices. The facilities were well-kept and enjoyable for relaxation.
My stay at the hotel was truly delightful. The rooms were spacious and incredibly comfortable, although they were not always made up at night when I returned from the beach. The location was superb, offering a perfect spot for witnessing breathtaking sunrises on the lovely, secluded beach. However, some staff members could be more welcoming and attentive, giving a less family-friendly vibe. When it comes to dining, the variety of options was great with special keto/paleo choices, but the quality of the shower gel and shampoo could be improved. Overall, a great stay with a few drawbacks to consider.
I absolutely loved my stay at the hotel! The rooms were super comfortable, and I really enjoyed waking up to a stunning family view with a large desk for convenience. However, the service wasn't as friendly as expected and felt a bit lacking in hospitality. The location was perfect, offering a great spot for the sunrise and a lovely beach, although the pool area service was a bit light. The dining experience was fantastic with a wide variety of options, especially the keto/paleo choices. I found the facilities to be superb, enhancing my overall experience.
Waking up our family had the sea view blocked, but the food was delicious and staff were actively resolving the smell issue in our current room. Service was amazing overall, though not very family-friendly as expected. The location was great with a perfect spot for the sunrise and a lovely beach. Facilities were top-notch, offering a luxurious experience.
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